Privacy Policy
Last Updated: 01/01/2025
This Privacy Policy describes how CompteDyali ("we," "us," or "our") collects, uses, and discloses information that we obtain from users of our IPTV subscription service, available through comptedyali.shop. By accessing or using our service, you signify your agreement to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our service to you. This includes:
•Personal Information: When you sign up for our service, we collect personal information that can be used to identify you directly or indirectly. This typically includes your name, email address, and payment information (such as credit card details or other payment method information). This information is essential for creating and managing your account, processing your subscriptions, and providing personalized support.
•Usage Information: We collect data related to your interaction with our service. This includes your viewing history, the types of content you access, the duration of your viewing sessions, and your preferences. This information helps us understand how our service is used, allowing us to improve content recommendations, enhance service quality, and personalize your overall viewing experience.
•Technical Information: We automatically collect certain technical data when you access our service. This includes your Internet Protocol (IP) address, device type (e.g., smart TV, computer, mobile phone), operating system, browser type, and unique device identifiers. This information is crucial for diagnosing technical issues, ensuring service compatibility, preventing fraud, and maintaining the security and stability of our platform.
•Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. Cookies are small data files stored on your device that help us remember your settings, analyze site traffic, and deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
•Service Provision and Management: To process your subscriptions, manage your account, deliver the IPTV service, and provide you with access to live channels, movies, series, and TV shows.
•Payment Processing: To facilitate secure and efficient payment transactions for your subscriptions.
•Communication: To communicate with you regarding your subscription, service updates, promotional offers, and to respond to your inquiries and provide customer support, including via WhatsApp for login details and ongoing assistance.
•Service Improvement and Personalization: To analyze usage patterns, identify areas for improvement, develop new features, and personalize your viewing experience by recommending content relevant to your interests.
•Technical Support and Troubleshooting: To diagnose and resolve technical issues, ensure the smooth operation of our service, and maintain system security.
•Legal Compliance and Protection: To comply with applicable laws, regulations, and legal processes; to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and to detect, prevent, or otherwise address fraud, security, or technical issues.
3. Information Sharing and Disclosure
We are committed to protecting your privacy. We do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
•With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, customer support, data analysis, hosting, and technical support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
•For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
•Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
•With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement reasonable and appropriate administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. These measures include:
•Encryption: We use industry-standard encryption technologies (e.g., SSL/TLS) to protect your payment information and other sensitive data during transmission.
•Access Controls: We restrict access to personal information to authorized employees and service providers who need to know that information to perform their job functions.
•Regular Security Audits: We regularly review our security practices and update them as necessary to address evolving threats.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Children's Privacy
Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records as quickly as possible.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
•Right to Access: You may request access to the personal information we hold about you.
•Right to Rectification: You may request that we correct any inaccurate or incomplete personal information.
•Right to Erasure (Right to be Forgotten): You may request the deletion of your personal information under certain circumstances.
•Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain conditions.
•Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
•Right to Object: You may object to the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, our data practices, or need assistance with a privacy-related issue, please contact us at:
Email: comptedyalitv@gmail.com
Thank you for choosing CompteDyali. We value your privacy and strive to maintain the highest standards of data protection.
Privacy Policy | Refund Policy | F&Q